If you need to return an item to us, please send it back to us within 14 days of receipt of the order (Unless faulty).
Items that have been personalised for you, unless faulty, are not eligible for a refund or Exchange.
Items that you are returning to us (excluding faulty products) must be returned in a re-saleable condition, We would like this to mean that you have kept the original packaging and labels and that the product is unused.
We recommend that you return items to us via registered TNT cargo (you will need to pay for delivery costs which is non-refundable).
The return and exchange fee is paid mutually. We will pay the shipping fee when sending the items again. You will pay the shipping fee in your product shipping
How do I make a return?
Please send your item(s) to:
Çelik Hançer Caddesi
No 7/A Soğanlı
Accompanied by your sales receipt or covering note detailing your requirements (Refund/Exchange)
If you would like an exchange, please specify the product and size that you require.
We reserve the right to refuse to refund or exchange if the conditions above are not met.
For any additional information regarding returns, please contact us at: [email protected]